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Concrete services, all quoted individually

Every engagement starts from how you work today. No off-the-shelf package: a quote written once I understand what is costing you time.

01

Business process automation

Your existing tools (CRM, inboxes, invoicing, spreadsheets) each work on their own. I connect them so information flows by itself, with no re-typing and nothing forgotten.

What it includes in practice

  • Audit of current processes and low-value tasks
  • Mapping of the tools already in place and where things get stuck
  • Setting up the automations and testing them in real conditions
  • Clear documentation and handover to your teams
  • Two formats: audit + setup, or ongoing monthly support
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02

Custom databases & CRM

A CRM or database (Airtable, Notion or equivalent) built around your way of working: the right tables, the right views, and internal automations that remove manual work.

What it includes in practice

  • Data modelling done with you, from your real cases
  • Tables, fields, relations and role-based views
  • Internal automations (follow-ups, statuses, assignments)
  • Management dashboards
  • Migration and clean-up of your existing data
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03

Websites & internal applications

From a showcase website to an internal portal: presentation sites, sites with contact forms or online payment, and custom business applications (portals, dashboards, activity tracking).

What it includes in practice

  • Fast, responsive, search-optimised showcase website
  • Contact forms, booking or online payment
  • Internal tools: portals, dashboards, business applications
  • Connection to your databases and automations
  • Hosting, deployment and follow-up
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04

Chatbot design

A poorly scoped chatbot ends up annoying people more than helping them. I design chatbots that genuinely answer your clients' and prospects' common questions, based on your documentation and data — with a clear handover to a human as soon as the question goes beyond what the bot can handle.

What it includes in practice

  • Defining the chatbot's scope and when it must hand over to a human
  • Connection to your information sources (website, documentation, knowledge base)
  • Integration on the channel you want (website, WhatsApp, Messenger…)
  • Testing on real conversations and tuning before go-live
  • Pilot project on one channel, then progressive rollout
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